So I've recently made a fedex ground return pickup appointment and I got everything correct, my question is that do they call you BEFORE they pick up you're package? In just four easy steps, you can schedule a package pickup. FedEx only inspects if the package is fragile or quite valuable. Business days are Monday through Friday for commercial pickups; Monday through Saturday for residential pickups. You decide how much time your customer has to print the label, and no charges are assessed until the label is used. Delivery Options - Package Pickup & Dropoff. Your customer simply needs to have the package ready for pickup when the FedEx Ground driver arrives. For information on other FedEx Ship Manager® solutions, contact your FedEx account executive. -----Applies to U.S. 4. Available for FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® A.M. and FedEx 2Day® delivery throughout the U.S. Saturday delivery is also available. There are over 2,000 FedEx Offices worldwide. Ship online using FedEx Ship Manager at fedex.com. 2. I only get a pickup confirmation number on the website. Drop off a prelabelled return package. Your customer can then apply this prepaid label to the package as needed and return the package in one of the following convenient ways: The FedEx SmartPost prepaid return label also gives you flexibility — no charges are assessed until the label is used. Ground Services: $3 per package for future-date pickups, $4 per package for same-day pickups. I only get a pickup confirmation number on the website. Additional service options available include, FedEx ExpressTag labels are available through the following electronic shipping tools: FedEx Ship Manager at fedex.com (including for Shipping Administration users), FedEx Web Services and. Learn how to schedule a FedEx ® delivery in Return, or hold your package for pickup at a nearby FedEx location. Avoid FedEx pickup charge and Hidden Fees. In addition, you and your customer can track the status of the return shipment online. Contact your online store for more information. Schedule a FedEx Ground Call Tag online using FedEx Ship Manager® at fedex.com or FedEx Return Manager®. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track the status of your return shipments. Some companies will arrange for FedEx to pickup a package you wish to return, especially if the item you are returning merchandise that arrived with defects. Is there any way to check if Fedex will actually come to pickup? Returns might be a standard part of your business or a service you offer to accommodate your customers. Dangerous goods, hazardous materials and dry ice cannot be shipped. Busy people have relied on Neighborhood Parcel to package and ship all their packages using the multiple services: Express, Ground, Home Delivery, International or Freight Services for over a decade. Tell us your pickup location and we’ll verify the address is eligible for pickups. Dropoff locations can be found here. Post Office and OfficeMax are trademarks of their respective owners. When you receive damaged goods or items you don’t require, you might want to send it back to the retailer and refund it. Contact your FedEx account executive to set up an account. We make one pickup attempt as part of this service. Use FedEx Ship Manager® at fedex.com or other FedEx Ship Manager® solutions to create and print an international return label, plus customs documentation, then include them either in the original shipment to your customer or in a separate correspondence via a PDF attachment. Fast Service. This page is NOT for FedEx Ground Call Tags or FedEx Ground customer 'call-in' pickups. Drop them off at a staffed FedEx drop-off location. A return pickup fee applies for on-call pickups. (Limit 65 characters including spaces). You can schedule a FedEx Ground return pickup on Monday-Friday for business locations or Tuesday-Saturday for most residential locations and up to 14 days in advance. Return shippers can request a free pickup by the USPS from their home or business address by going to, Through the nearest staffed FedEx Office, FedEx Ship Center. International Express Package Services: $4 per shipment. Learn More about UPS Returns Plus That being said, I've been helping out at a rural post office and the postmaster here will accept fedex, ups, whatever. A per-shipment service fee will apply after the label has been used (the service fee is per-package for FedEx International Ground shipments). It is highly recommended to keep the damaged product safe until you receive a refund or replacement. FedEx SmartPost Returns is an ideal way for businesses to provide their customers with a convenient returns method. Shipping rates delivery times. Your customer can then apply this label and customs documentation to the return package. Call FedEx Customer Service at 1.800.463.3339 and say "Ground Return Pickup" to schedule a pickup. Schedule a Package Pickup Schedule a Pickup FedEx Ground Return Pickup Schedule an LTL Freight Pickup My Pickups 1 Current Pickup Step 1 of 2 Enter pickup information 2 Step 2 of 2 View pickup confirmation. Your customer decides if they want to print it using the link provided or let FedEx print it for them by showing the mobile barcode. You can schedule a day for pick up and leave the package outside your home for pick up. The FedEx Print Return Label also gives you flexibility — no charges are assessed until the label is used. The package never got picked up or scanned into the system. This fee is not assessed if: See Return Pickup in Fees and Other Shipping Information for details. It is a cost-effective, reliable solution that utilizes the strength of the FedEx network and the nationwide access points of the United States Postal Service (USPS). Drop off a FedEx Express or FedEx Ground prelabelled Package. FedEx On-Call Pickup Charge Fees. Fewer Offices. The return package is dropped off at a FedEx shipping location. Will FedEx pick up a prepaid package? We’ll only come on days you need us and we'll waive your pickup fee during weeks with no FedEx Ground pickups, saving you time and money. 2. For information on other FedEx Ship Manager solutions, contact your FedEx account executive. Options for sending back FedEx packages include refusing the delivery, obtaining a FedEx return label, buying your own postage and taking the item directly to a physical location connected with the retailer. Dangerous goods, dry ice and hazardous materials cannot be shipped. Dangerous goods (except dry ice) and hazardous materials cannot be shipped. Note: Services available to over 100 countries and territories. FedEx Express, FedEx Ground & FedEx SameDay, track the status of the return shipment online, download FedEx Express Billable Stamps FAQs, Not available for shipments rated with FedEx One Rate. SEE DETAILS In addition, an optional Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track your return shipments. For information on other FedEx Ship Manager® solutions, contact your FedEx account executive. Need Saturday delivery? Your customers can return FedEx Ground PRP shipments in one of the following ways: You arrange for us to create and deliver return shipping labels to your customer and collect the item for return. Get exclusive benefits when you open a FedEx account. You must have a Return label issued to you by an authorized FedEx Ground shipper. For information on other FedEx Ship Manager solutions, contact your FedEx account executive. 2. Available for FedEx Ground® delivery throughout all 50 states, and to, from and within Canada (FedEx Ground PRP returns from Canada must include complete customs documentation). Drop off your pre-packaged, pre-labelled return shipment. You can schedule a fedex ground return pickup on monday friday for business locations or tuesday saturday for most residential locations and up to 14 days in advance. Available for FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® A.M. and FedEx 2Day® deliveries in the majority of cities throughout all 50 states. Schedule a FedEx ExpressTag online using FedEx Ship Manager® at fedex.com or FedEx Return Manager®. FedEx Ground PRP simplifies returns from your customers in the U.S. and Canada. Ground Services Easy Returns International Shipping. See service details in the separate section below this chart. See service details in the separate section below this chart. Include them in a regular scheduled pickup. The post office drop boxes are available around the clock so that you can drop your packets at the time when you adjust it. Competitive Shipping Rates. We offer that too. Drop off a FedEx Express or FedEx Ground prelabelled Package. Just tell us where to pick it up from your address and we'll do it during your regular mail delivery. You schedule the pickup: the same day or the next business day, Monday through Friday. Available for FedEx Ground® deliveries throughout all 50 states and intra-Canada (no transborder service to or from Canada). Cost-effective delivery in 1-5 days to the continental United States and 3-7 days to Alaska, Hawaii, Canada, and Puerto Rico. 3. Schedule manage pickups. You would get a confirmation number once you complete scheduling your pickup. The fee amount is based on the type of pickup and how you request it: See FedEx Ground Call Tag in Fees and Other Shipping Information for details. If you selected to make the email return label editable, your customer can update the shipment information to ensure accurate information is captured on the label and customs documentation. We recommend using one of the following browsers for an optimal website experience. Either way, we’ll help make the transaction go smoothly with convenient label options and returns solutions. In addition, a Return Material Authorization (RMA) reference field, printed on the label and your invoice, is available to help you track your return shipments. Include them in a regular scheduled pickup. You will be able to know the pickup time with the help of the FedEx smart post feature. Now, in the top right corner of every dropbox, you will be able to see pickup time if you are dropping FedEx packages at post office. Request to have your online orders or other packages securely held for pickup. Available throughout all 50 states, Puerto Rico, Guam, U.S. Virgin Islands, all U.S. territories, and military APO, FPO and DPO destinations. Click the link to print the label and apply it to the package, then return the package in one of the following convenient ways: Through a local U.S. Post Office™ location, blue collection boxes, mailboxes and mail carriers. When mailing FedEx packages, you can ask for a pickup if you don't want to drop them off. If you ship several packages a week and would like to schedule a regular pickup, please contact us. Via our Pickup page you can request a courier straight away or schedule next-day pickup for your FedEx Express package. Or call 1.800.463.3339 and say "schedule a pickup.". Contract-only service; contact your FedEx account executive for more information. Of course you'll be paying double for it. For customers that do not have a regular scheduled pickup, we assess a per-package on-call pickup charge. Schedule fedex pickup with prepaid label. Options for sending back FedEx packages include refusing the delivery, obtaining a FedEx return label, buying your own postage and taking the item directly to a physical location connected with the retailer. pickup. Except for its recurring Express pickup services, FedEx does not offer a free package pickup service. Through a local U.S. Post Office™ location, blue collection boxes, mailboxes and mail carriers. We can pick up from both commercial and residential locations. If you ship several packages a week and would like to schedule a regular pickup, please contact us. You decide how much time your customer has to print the label, and no charges are assessed until the label is used. No Free Package Pickup Service. The return window of this product is about to expire and this package is bigger than my car, I can't bring it to the Fedex station by myself. Is there any way to check if Fedex will actually come to pickup? See the Declared Value and Limits of Liability section in the applicable FedEx Express Terms and Conditions or the applicable FedEx Ground Tariff. Ship online using FedEx Ship Manager® at fedex.com or FedEx Return Manager®. Or, show the barcode on their mobile device at a FedEx Office or FedEx Ship Center counter, where a FedEx team member will scan and print the label for them. No charges are assessed until the stamp is used. The market store chain’s locations do serve as the packages for pick up and drop off to the destined locations. Call FedEx Customer Service at 1.800.463.3339 and say “Ground Return Pickup” to schedule a pickup. Create and print a return label, then include it in the original shipment to your customer. You can choose to have UPS make one pickup attempt with 1 UPS Pickup Attempt service or multiple pickup attempts with 3 UPS Pickup Attempts. Dangerous goods and hazardous materials cannot be shipped. See FedEx Print Return Label in Fees and Other Shipping Information for details. We create and deliver a return shipping label to your customer, and collect the item for return. See FedEx ExpressTag in Fees and Other Shipping Information for details. A per-package service fee will apply. The charge is itemized separately on your invoice. You can schedule a FedEx Ground return pickup on. For faster, easier scheduling, create or sign in to a USPS.com account. Have a Box and Label Link to Disclaimer #1 Ready To Go? Ground On-Call Pickup Charge A charge applies when you request a FedEx Ground pickup, including requests made using FedEx electronic shipping solutions or by calling 1.800.GoFedEx 1.800.463.3339 (say “schedule a pickup”). In addition, you and your customer can track the status of the return shipment online. With FedEx Return Manager, it's all just a click away — and at no extra cost to you. Print out your shipping labels and attach to your package and then dropoff your package at a designated dropoff location. From the flexibility of multiple signature options to quick payment collection with FedEx® C.O.D. FedEx Express Billable Stamps take the place of airbills. That number is the toll free number that you can call when you want to schedule a pickup from fedex. You can count on FedEx for value … Additional service options available include Hold at Location (available Monday–Friday only). Enter the address you are returning the package from. 3. The international FedEx Print Return Label also gives you flexibility — no charges are assessed until the label is used. Need Special Delivery options for your FedEx shipment in Denver? A shipping label and customer receipt will be printed on-site. Service Features. Once they receive the email, they can click the link to print the label and customs documentation and apply them to the package. For your customer’s convenience, the email also includes links for scheduling a pickup and finding drop-off locations in the area. FedEx SmartPost® Returns also offers a print return label solution. Direct either your FedEx Express or FedEx Ground package to this location to be held for pick up. shipping services, you have lots of options. The FedEx Email Return Label also gives you and your customer flexibility. Integrate with Ground Return Package Pickup. Free Drop-off Service of Pre-paid returns from Amazon, eBay, Zappos and many more retailers. Purchase FedEx shipping. The FedEx Ground Call Tag is available through FedEx Ship Manager at fedex.com (including for Shipping Administration users), FedEx Web Services, FedEx Ship Manager. pickup. The maximum declared value is $50,000, payable upon loss or visible damage noted at time of delivery. Walgreens and FedEx are in long term association to have agreed upon the pickup of the package and drop services. You must have a Return label issued to you by an authorized FedEx Ground shipper. Drop off your pre-packaged, pre-labelled FedEx Express or FedEx Ground shipment. How to create a return fedex label navigate to the fedex website and select united states from the shipping location drop down menu. I've scheduled pick-ups over the phone before without issue, but online it doesn't like my 'account type' and won't let me schedule pick-ups at all. A per-package fee will apply. The maximum declared value varies by service. No charges are assessed until the label is used. You can create a competitive advantage for your business with our portfolio of flexible return shipping services, which makes it easy to manage customer returns. -----Applies to U.S. Welcome, login here * Denotes required field. The customer then receives an email with a link and barcode they can use to access the label and customs documentation. 1. The FedEx SmartPost Print Return Label is available through the following shipping tools: FedEx Ship Manager. The FedEx Email Return Label also gives you and your customer flexibility. Include them in a regular scheduled pickup. At my home station we'll accept a FedEx package if you pay the postage for it because if we don't the usps wont getting any revenue for handling it. The FedEx SmartPost® Email Return Label also gives you and your customer flexibility. Available for FedEx International First®, FedEx International Priority®, FedEx International Economy®, FedEx International Priority® Freight, FedEx International Economy® Freight, FedEx International Ground® and various intra-country services where available. 1. Get free Package Pickup Link to Disclaimer #2 of your USPS return shipment. I tried calling last night to schedule a pick-up, but was on hold for 11 minutes at midnight and just went to sleep. You can select to make the return label and customs documentation editable by the return shipper. Packages picked up from a residence may have one additional transit day; for faster returns, packages can be dropped off at FedEx staffed locations. We make three pickup attempts as part of the service. UPS Returns ® Plus provides convenient pickup options for the prompt return of UPS compatible packages. FedEx ExpressTag labels are not available through FedEx Ship Manager. Although it’s undesirable having to return your package, sometimes it’s necessary. *Does any package exceed 150 lbs or contain a hazardous material? To find the nearest USPS location go to the USPS website, Through a free package pickup. The return window of this product is about to expire and this package is bigger than my car, I can't bring it to the Fedex station by myself. Use FedEx Ship Manager® to create and print a return label, then include it either in the original shipment to your customer or in a separate correspondence. Via our Pickup page you can request a courier straight away or schedule next-day pickup for your FedEx Express package. Hold for Pickup Options Whether you’re shipping or waiting for a FedEx ® package, you can quickly and easily request to have it delivered to the FedEx location at 4929 Harbor Dr. Drop off a prelabelled return package. In comparison, UPS provides around 5,000 UPS Stores. The return package is included in the return shipper’s regular scheduled pickup (residential or commercial). The maximum declared value is $1,000 for FedEx First Overnight, FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day; $50,000 for FedEx 2Day Freight and FedEx 3Day Freight; and $1,000 for FedEx Ground and FedEx Home Delivery, payable upon loss or visible damage noted at time of delivery. Or … Purchase FedEx shipping. Or take advantage of a complete portfolio of expedited freight services to meet your urgent and unique LTL freight needs. Additional service options available include residential pickup. They're trackable, time- and cost-effective solutions that enable you to choose a FedEx® delivery service in advance. Ship online using FedEx Ship Manager® at fedex.com. If you are using FedEx Ground in the US or FedEx Express, you can conduct your own inspection if the declared values are less than $1000 and higher than $100. Saturday is a normal pickup date for customer returns. But, I didn't receive any email confirmation and no one come today. For regular scheduled pickup customers, we assess the Weekly Pickup Fee to the account number associated with the regular scheduled pickup. Visit our FedEx location at 9950 E 40th Ave and choose Signature, COD, or Saturday Delivery to handle your package pickup and delivery. See FedEx Print Return Label and Return Pickup in, Additional service options available include Saturday, The FedEx Print Return Label is available through the following shipping tools: FedEx Ship Manager. FedEx: Fedex Ground Pickup Information ; FedEx: Extra Services and Value-Added Options ; Tips. Use FedEx Ship Manager® at fedex.com or other FedEx Ship Manager® solutions to create an email return label and customs documentation. While it is inexpensive, you cannot choose the time of day the package will arrive nor does it arrive as quickly as with FedEx Express Saver. there is a pick-up fee if you call in or set up a pick up online, BUT they offer free pick ups at shipping centers (businesses that offer shipping via Fedex like Office depot and Walgreens) and to customers who have daily shipments. There are three types of services available, FedEx Express®, FedEx Ground® and FedEx Smart Post® shipments. Ground: U.S. FedEx also gives you the option to link the outbound and return shipments by tracking numbers, so you have full visibility to the round-trip shipment for both cost and inventory control. Also, you will be able to check whether it will be possible to be delivered on that day. To make changes to the information below, you will need to cancel this pickup and start over. Drop off FedEx Ground ® packages, hold your FedEx Express ® package for pickup. Required Variables; Example; Required Variables Construct a Return Pickup request using the URL, variables, and values shown below. The ground on-call pickup charge also does not apply to FedEx Ground Package Returns Program pickups (see Return Pickup on p. 127 for fees that apply to FedEx Print Return Label and FedEx Email Return Label pickups). You must specify a FedEx Express delivery service to be printed on the stamp. Concealed damage is not covered. I checked with the FedEx website and made sure the closest drop-off box does accept FedEx ground packages so I went ahead and dropped off the return package on December 21st around 2:30 PM. The 2020 retail rate for electronic pickup requests are as follow: Express: U.S. Express Package Services: $4 per package. Decades of experience in the shipping industry. Next-business-day pickups can be scheduled up to 11 p.m. EST. This page is not for fedex ground call tags or fedex ground customer call in pickups. Your customer can then apply this label to the package as needed and drop it off at the nearest FedEx drop-off location, schedule a pickup or include it with a regular scheduled pickup. You must have a valid FedEx account number to order billable stamps. Contact your FedEx account executive or call customer service at 1.800.GoFedEx 1.800.463.3339 to learn more and find out if … FedEx Ground. FedEx Ground Pickup: FedEx Ground provides pickup service upon request, for an additional charge. A Return Material Authorization (RMA) reference field is optional and can be printed on the label and your invoice, to help you track the status of your return shipments. You can schedule a fedex ground return pickup on monday friday for business locations or tuesday saturday for most residential locations and up to 14 days in advance. Shipping rates delivery times. Visit our FedEx location at 1300 E Whaley St and choose Signature, COD, or Saturday Delivery to handle your package pickup and delivery. Provide great customer service while improving your return process. Contract-only service. Concealed damage is not covered. Get more information by going to fedex.com/us/securityupgrade/. When mailing FedEx packages, you can ask for a pickup if you don't want to drop them off. We have updated our list of supported web browsers. Go online to FedEx Ground Return Package Pickup to schedule a pickup. These preprinted labels are an easy way to manage your returns and other inbound FedEx Express® shipments. Available for FedEx First Overnight®, FedEx Priority Overnight®, FedEx Standard Overnight®, FedEx 2Day® A.M., FedEx 2Day®, FedEx Ground®, FedEx Home Delivery®, FedEx 2Day® Freight and FedEx 3Day® Freight shipments throughout all 50 states. The customer receives an email with a link and barcode they can use to access the label. Your customer decides if they want to print it using the link provided or let FedEx print it for them by showing the mobile barcode. These requests are not guaranteed to be accommodated. Google Streetview. Most pickup services are available for a fee. To find the nearest USPS location go to the USPS website. FedEx Ship Center ® Ship domestic or international packages with FedEx Ground and FedEx Express, including some approved dangerous goods. You can also dial 1-800-Go-FedEx to schedule a pickup to return your package. Commercial pickup requested via FedEx Customer Service. FedEx SmartPost® Returns is an ideal way for businesses to provide their customers with a convenient returns method. A per-package service fee will apply after the label has been used. It is a cost-effective, reliable solution that utilizes the strength of the FedEx network and the nationwide access points of the United States Postal Service (USPS). Contact your FedEx account executive for more information. Will my FedEx driver accept a package for pick-up during a delivery? You provide a preprinted return label to your customer, who can apply it as needed. The maximum declared value is $100 (applies only when the package is in FedEx custodial control). The FedEx Ground Call Tag is not available through FedEx Ship Manager. Your customers can return FedEx Ground PRP shipments in one of the following ways: Go online to FedEx Ground Return Package Pickup to schedule a pickup. To schedule your pickup online follow these steps. Your customer simply needs to have the package ready for pickup when the FedEx Express courier arrives. Commercial pickup requested via electronic shipping solutions or by selecting Schedule and Manage Pickups from the Ship tab. FedEx Ground PRP is not available for the return of fully regulated hazardous materials by residential customers. The option is available for free with FedEx Express. You can schedule a pickup for the next business day and up to 10 business days in advance. Coverage is limited in remote areas. FedEx® International Next Flight, FedEx® International DirectDistribution and FedEx International MailService® are not available. FedEx Ground PRP is not available through FedEx Ship Manager® at fedex.com or other FedEx Ship Manager® solutions. The recipient's information is preprinted on the stamp. ALL DANGEROUS GOODS AND HAZARDOUS MATERIALS, FedEx Express, FedEx Ground & FedEx SameDay® City. The online store does have the option to have the pickup prepaid for returns through FedEx Ground. No pickup fee applies for FedEx Ground PRP pickups (residential or commercial). The pickup window for Business locations is 8am-6pm and most Residences is 8am-8pm. 4. The ground on-call pickup charge also does not apply to FedEx Ground Package Returns Program pickups (see Return Pickup on p. 127 for fees that apply to FedEx Print Return Label and FedEx Email Return Label pickups). 3. FedEx SmartPost® Returns also offers an email return label solution. 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